At Vriksha Agency, we pride ourselves on transparency and fair dealings in all our service agreements. This page outlines our services refund and cancellation policy, reflecting our commitment to clear communication and mutual respect in our professional business partnership.
Our Approach to Service Delivery
Vriksha Agency’s decade of experience in the industry has shaped a service delivery model based on mutual understanding, clear requirements, and transparent pricing. We believe in providing our clients with all the necessary information to make informed decisions about our services.
Refund & Cancellation Policy Details
- Understanding Our Service Nature
- Our services, including Website Development, SEO, Content Writing, Designing, Digital Marketing, and Social Media Marketing, are intellectual, creative, and often software driven. They require significant upfront investment in time, resources, and expertise. Due to the nature of our work, determining a refund’s eligibility can be complex.
- For Example, in website development, we commit hours to designing, developing, and delivering a project, constituting time and effort already expended.
- In SEO, Social Media Marketing and Digital Marketing contracts, we require a minimum of 6-month contract. This duration is necessary to effectively gauge the impact of our strategies, considering factors like search engine crawling, indexing, website performance, and other factors. Given these variables, it’s challenging to ascertain immediate results and the grounds for a refund.
- Cancellation Process
- Should you need to cancel a service, contact us directly. We will discuss and review the circumstances of your cancellation request and work on a service cancellation as/if required.
- We aim to find a fair and reasonable resolution that acknowledges the work done via our services and to respect your decision.
We understand that every business’s requirements are unique. While we maintain a no-refund policy due to the nature of our services, we are committed to understanding and addressing your concerns. Vriksha Agency believes in building lasting relationships based on trust and mutual respect.